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Privacy
Policies
Riverbend
Plantation has provided you with the following privacy
policies for your comfort and convenience.
Data
Privacy Policy
Personal information submitted to Riverbend Plantation
(such as name, address and credit card information)
is kept strictly confidential and used only by Riverbend
Plantation and agents working on behalf of Riverbend
Plantation. Riverbend Plantation uses this information
to fulfill orders that are purchased as well as from
time to time to keep customers aware of the latest
sales and happenings at Riverbend Plantation. Riverbend
Plantation at no time sells our customer information.
Security
Capabilities
Riverbend
Plantation partners with Clic.net and Canada Post
to provide Ecommerce services to our customers. Clic.net
provides a secure online store environment for Riverbend
that enables our customers to purchase Riverbend products.
Canada Post partners with clic.net to provide real-time
calculation of shipping costs and delivery times in
a secure online order environment. The online ordering
environment provided by clic.net is secured with SSL
Protection.
Return/
Refund/ Exchange Policy
If
upon receiving your product, there is damage or you
are not satisfied with your order, please contact
Riverbend Plantation toll free in North America at
1-877-748-3701 or by email to sales@riverbendplantation.com.
A representative from Riverbend will discuss the problem
and either send you replacement product or refund
your money - whichever you prefer. Returns on food
products cannot be accepted, however replacement or
refund will be arranged.
Complaint
Handling Procedure
Please
contact Riverbend Plantation toll free in North America
at 1-877-748-3701 or by email to sales@riverbendplantation.com
if you experience any problems that you would like
to discuss with us. See "Return/ Refund/ Exchange
Policy" Above for more details.
Delivery
Policy
Riverbend
Plantation partners with Canada Post to provide delivery
of products to all our online customers. Real-time
shipping and delivery calculations capabilities are
provided by Canada Post for our customers. Canada
Post shipping methods to chose from for most items
include:
In Canada: Priority, Expedited and Regular.
In the US: Xpresspost USA, Expedited US Commercial,
Small Packets Air, Small Packets Surface
Delivery
of products will usually occur within the delivery
times calculated by the online shipping calculator
however the calculations are provided as an estimate
and Riverbend Plantation does not guarantee delivery
within this time.
Country
of Domicile
Riverbend
Plantation is a wholly owned and operated Canadian
company.
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